Data & Analytics - Healthcare Analyst, Mid

A Day in the Life:
-Continually and proactively monitor vendor operations performance to ensure targets are met consistently.
-Frequently interacts with functional leads at vendor location to provide guidance and performance feedback.
-Participates in vendor or business process change and redesign to implement improvements (including business requirements and acceptance testing) to support the operations vendors.
-Communicates and collaborates with vendor stakeholders as needed to ensure quality calibration, communication of critical process changes and ensure overall Client exceptional customer experience.
-May provide training to vendor resources to achieve project objectives.
-Identifies opportunities and recommends solutions that increases automation and resolves system deficiencies.
-Maintains awareness of systems, processes and expertise to support operations outsourced business.
-Participates in assigned work groups, committees, and project implementations.
-Collaborates with business and technical units to serve as vendor champion with internal stakeholders.

Required Skills and Experiences:
-3+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
-Excellent collaborative, interpersonal, oral and written communication skills.
-Experience in data analysis, including experience manipulating large data sets to identify potential outliers and trends, working with in files
-Experience with Power BI
-Intermediate technical skills and proficiency with MS Office applications
-Experience with Access database
-Desire to excel and ability to work in a high paced environment, handling multiple responsibilities and projects.
-Strong work ethic, flexible.

Nice to Have:
-Bachelor's degree.
-Health Insurance experience preferred.
-Previous claims experience is a plus

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