Data Analyst

Shift5 is the observability platform for onboard operational technology (OT). We’re a rapidly growing scale-up that specializes in cybersecurity, predictive maintenance, and compliance for operational technology (OT) systems across Defense, aerospace, and rail. We are a collaborative, passionate, and driven cadre of dynamic, multidisciplinary experts and we’re focused on helping our customer’s fleets run smarter and safer by accessing and democratizing the volumes of onboard OT data generated by transportation and freight fleets, and defense fleets and weapon systems. Come join us. 

Our Values :

• Embrace Truth and Integrity: Base decisions on data, foster open dialogue, and uphold unwavering integrity.
• User-Centric Focus: Prioritize user needs to guide our actions and resource allocation.
• Collaborative & Adaptable: Collaborate for excellence, learning from failures and driving iterative improvements, recognizing every decision's significance.

Shift5 is seeking a Data Analyst to join our growing team. The Data Analyst will fulfill a vital role in our organization by conducting full lifecycle data analysis to include requirements definition and digging into large data sets. They’ll also be charged with finding trends, anomalies, and usable information that can then be transferred into reports, rules, dashboards, and lead further investigations to enrich data sets. You will turn data into information, information into insight, and insight into business decisions. You will operate in a team-based environment with Field Engineers, Data Engineers, Data Scientists, Product Managers, and Sales Account Managers. Successful candidates for this position will have a bias toward action and enjoy finding patterns amid chaos, a background in a quantitative or technical field, experience working with large data sets, and in-depth data-driven decision making experience. If you are scrappy, focused on results, a self-starter, and have demonstrated success in using analytics to drive customer value creation, we’d love to hear from you!

• Conduct in-depth investigations of large and complex data sets
• Apply expertise in analysis, experimentation, and data visualization to produce insights for stakeholders
• Partner with Field Engineering, Data Science, Product Managers, Data Engineering and Software Engineering teams to solve problems at scale
• Work with management to prioritize business information needs
• Inform, influence, and execute new strategies and tactics using analysis to support your positions
• Explain trends across data sources, potential opportunities for growth or improvement, and data caveats for descriptive, diagnostic, predictive (including forecasting), and prescriptive data analyses

• BS in Computer Science, Mathematics, Computer Engineering, MIS, or equivalent practical experience required
• Proven experience doing quantitative analysis to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Proficiency in languages such as SQL and platforms such as GitLab for modeling and querying data in an effective and resilient manner to produce queries, reports, and presentations of findings
• Proficiency in modern BI tools such as Looker, Metabase, etc. for producing insights and findings to a wide range of stakeholders
• Astute written and verbal communication skills, with the ability to consistently and cogently address our customers' needs
• Ability to thrive in a team-oriented culture, delivering a significant individual contribution while collaborating with and strengthening teammates
• Experience integrating API-based commercial software products
• Experience with integration of cloud-based services with internally hosted solutions
• Must be able to work with remotely distributed teams and should expect up to 30% travel to attend customer on-site visits, internal team travel, and one-off events.
• US Citizenship
• Active (or ability to hold/obtain) a US Government Top Secret security clearance

Compensation & Benefits :

• Competitive salary and stock options in a fast-growing startup  
• Employer-paid medical, dental and vision coverage 
• Health Savings Account with annual employer contributions 
• 401k with employer contributions 
• Life Insurance 
• Uncapped paid time off policy 
• Flexible work & remote work policy 
• Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)  

We are committed to building an inclusive culture of belonging that embraces the diversity of our people and represents the communities in which we work and the customers we serve. We know the happiest and highest performing teams include people with diverse perspectives and ways of solving problems. We strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work.   

Shift5 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identify, national origin, disability, age, marital status, ancestry, projected veteran status, or any other protected group or class.  

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