Data Analyst - Language Access Interpreter Services

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0, Shift: Day, Schedule: 7:00am - 3:00pm, Remote

Position Summary

The Data Analyst of Language Access Interpreter Services is responsible for providing data analytics, technical and business expertise to help maximize efficiency for interpreter access services across MHS. The incumbent will also consult and advise on technical components of the data analytics to provide insight and feedback. This position supports the organization’s Access strategy. The Analyst serves as a liaison between the clinical departments, Epic, and leadership to communicate user needs and facilitate system modification to improve or enhance interpreter services access at the point of registration.

Essential Functions

Data cleaning and preparation.

Data analysis and exploration, looking for trends or areas in need of improvement for reporting to VPs/ AVPs/Dir

Diagnosing problems and coordinating/recommending the appropriate additional resources needed to determine and deliver resolution.

Creating data visualizations, dashboards, and reports.

Domain knowledge of existing reporting tools.

Collect and extract data-related inquiries, set-up process to make the data more relevant and efficient to key stakeholders.

Performs final edits and distributes timely and complete data to the AVP/Dir for reporting to the Department of Justice and Department of Civil Rights.

Qualifications

Bachelor’s degree preferred

Minimum 5 years of Epic/Cadence experience required

Minimum 5 years of work experience in business operations, finance, billing, healthcare organization and or medical group preferred

Consideration will be made in lieu of education for qualified candidate

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

Belonging: We work to create a true sense of belonging for all our caregivers
Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
Market leadership: Washington state's largest community-based, locally governed health system
Employee-centric: Named Forbes “America’s Best Employers by State” in 2023
Technology: "Most Wired" health care system 15 years in a row
Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $75,254.00 - $108,285.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

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