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New York City, New York, United States
Posted on: 12 February 2024
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About the team
Our Customer Success team at OpenAI is dedicated to partnering with our customers and their people to embrace AI through the adoption of ChatGPT Enterprise. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. We see every interaction is an opportunity to inspire and accelerate a company or a person on their AI journey.
About the role
We are looking for a Customer Success Manager to collaborate directly with our ChatGPT Enterprise product customers. You are crucial to the success of these companies and will be instrumental in driving adoption and value of this product, ultimately responsible for understanding our customer’s needs and delivering an excellent experience. You will collaborate closely with the Sales, Product, Marketing and Engineering teams.
This role is based in our San Francisco HQ (or remote in NYC). We offer relocation support to new employees.
In this role, you will:
You’ll thrive in this role if you:
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