Customer Success Agent

US Based Client. Must be Proficient in English Written and Verbal Skills.

Only Resume Written in English will be Accepted.

 

Are you an excellent communicator with a passion for helping others? Are you looking for a dynamic job with growth opportunities in a supportive team environment? If you are a dedicated, customer-focused individual that thrives in a fast-paced environment, apply today and work with TEEM and our amazing ophthalmologist practice that is located in Miami, FL.

Requirements

• Handle incoming calls from patients regarding service and treatment inquiries
• Provide exceptional customer service by actively listening to patients and understanding their needs, and offering appropriate solutions
• Utilize the office's management software and services to accurately and effectively schedule patient treatments
• Collaborate and communicate effectively with the internal office team
• Proficient with Word and Excel
• Detail oriented
• Experience as a customer call agent desired
• Excellent communication skills, both verbal and written
• Strong interpersonal skills with the ability to build rapport quickly
• Ability to work well under pressure and adapt to a fast-paced environment
• Flexibility to work evenings and possibly weekends and overtime as required.

Benefits

Competitive hourly wage

A positive and inclusive work culture that values teamwork and collaboration

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