Home > Find Jobs

Job Search

A tropical beach
Careerxtra company logo

Careerxtra

Greece

Posted on: 17 May 2024

Experience

n/a

Work

n/a

Employee Type

n/a

Salary Range

n/a

Customer Service Assistant with German

We're partnering with a leading BPO consultancy to find a passionate German-speaking Customer Service Representative to join their team in Greece! This exciting opportunity offers a flexible work arrangement, allowing you to work remotely from anywhere in Greece or on-site in Athens.

Tasks
  • Provide exceptional customer service through various channels (phone, email, and chat).
  • Continuously learn and expand your knowledge to effectively answer customer inquiries and resolve issues.
  • Serve as a primary point of contact for leading partners, handling basic questions, general inquiries, cancellations, and amendments.
  • Utilize appropriate tools and processes to deliver accurate, complete, and valid information.
  • Ensure a positive and high-quality customer experience for all interactions.
Requirements
  • Professionally fluent German speaker (both written and spoken)
  • Fluent English (B2 level or higher)
  • Previous customer service/support experience
  • Car rental experience (preferred)
  • Hospitality experience (a plus)
  • Passionate about customer service and satisfaction
  • Strong problem-solving skills
  • Positive, upbeat, and enthusiastic personality
  • Ability to clearly explain product/service knowledge
Benefits
  • Competitive salary and benefits package based on your experience and skills
  • 14 monthly payments
  • Comprehensive health and life insurance coverage
  • Flexible work schedule with 8-hour shifts
  • Dynamic and supportive team environment with a positive atmosphere
  • Opportunities for professional development and growth
  • 25 days of annual paid leave
  • Remote work flexibility (with on-site option in Athens)

Ready to Join Our Team?

If you're a customer-focused professional with a passion for service and fluency in German, we encourage you to apply!

About the company

At Careerxtra, we stand as a dedicated staffing specialist in the dynamic realm of the working world. With a pulse on ever-evolving industries, we meticulously connect opportunities to our vibrant and growing community, fostering a seamless synergy between talent and growth.

Tags

chat
insurance
Apply to job