Customer Service Agent

Job Brief: Join our dynamic team as a Remote Customer Service Agent and be the face (or voice) of our company. This role requires excellent communication skills, a passion for helping others, and the ability to work from the comfort of your home.


Responsibilities:

• Answering customer inquiries via phone, email, and chat.

• Resolving customer complaints or forwarding them to the relevant department.

• Providing information about our products and services.

• Logging all interactions in our customer relationship management (CRM) system.

• Participating in training sessions to stay updated with product knowledge.

Skills Required:

• High school diploma or equivalent.

• PC or Laptop (Windows 10 or 11)

• Previous experience in a customer service role is a plus.

• Strong communication and interpersonal skills.

• Reliable internet connection and a quiet workspace.

• Proficiency with computers and basic software applications.

Benefits 

• Select your own hours.

• Work from the comfort of your own home

• Ability to work for multiple Businesses.

• Competitive salary with performance-based bonuses.

• Opportunities for professional growth and development.

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