STRV

Czech Republic

Posted on: 11 December 2023

Back Apply to job

Experience

n/a

Work

n/a

Employee Type

n/a

Salary Range

n/a

Customer Moderation Specialist

Cosmic Latte, the software-product company behind global market-leading LGBTQ+ dating applications, is looking for an English-speaking Customer Support Specialist to help out our Care Team - to support our queer applications Surge & Zoe!

How You Fit In

You're fluent in English and want to put your skills to good use. You ideally have around 30-50 hours per month to spare. You've got a laptop you can work on and can dedicate an hour or so every day to support our users. You're based anywhere as this is a remote-friendly part-time job. As a customer moderation specialist, you will be in charge of content moderation for our dating apps ensuring it's a safe and friendly space for everybody!

At Cosmic Latte, Your Role Will Be to:

Rejecting inappropriate public photos
Evaluating suspicious accounts
Comparing verification photos to profile photos
Rejecting inappropriate public photos
For the first two months we expect to work every day, from March only on weekends or according to the current need

We Expect You to Have:

B2 Level English (according to CEFR)
Interest in working with LGBTQ+ apps
Laptop
Other language is a huge plus
Commitment to dedicate your time daily
Ability to work under a trade contract (freelance/registration)