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TaxBit

San Francisco, California, United States

Posted on: 08 November 2023

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Corporate Security Engineer

The Role

The Corporate Security Engineer is integral to the growing technology and security organizations at TaxBit. The role will build, support, and maintain the IT landscape of TaxBit’s offices. The Technology Manager will focus on the secure and successful deployment of IT endpoints, on-premise network equipment, office printers, and application and SaaS licenses. 

The role will support TaxBit team members, on-site and remotely, and is responsible for the overall life cycle of TaxBit endpoints.

Key Responsibilities

  • Administer and maintain TaxBit’s Identity and Access Management (IAM) solution (Okta) 
  • Provide IT- and Security training and support to new and existing team members
  • Troubleshoot and resolve on-premise network issues with the infrastructure team
  • Implement and manage TaxBit’s Unified Endpoint Management (UEM) system
  • Document, track, and follow up on service tickets and their resolution through the ticketing management system
  • Gather control evidence to support audits for the Risk and Compliance team, or digital forensics needs for the Security Operations team
  • Support team member laptops and other devices; this includes software installation, configuration, and maintenance, and may also include minor hardware installation and repair
  • Assist in other initiatives as necessary

Required Qualifications

  • High school Diploma or equivalent—Bachelor’s Degree preferred
  • 2+ years managing an IT Support or Help Desk team
  • Proven experience installing, configuring, and supporting software applications
  • Experience managing application licenses and renewals
  • Established expert in Google Workspace and Google Meet Devices
  • Experience with Okta Workforce Identity

Desired Skills

  • Experience supporting Apple devices 
  • Familiar with UEM solutions, Kandji, Jamf, ManageEngine, etc.
  • Knows how to install and maintain remote meeting equipment and software
  • Can build and grow an asset management program


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Tags

security
saas
training
support
software
manager
management
operations
engineer
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