Coordinator, People & Culture

Coordinator, People & Culture 

Position Location: Flexible 

Apply by: May 15th, 2024 

About JFF 

Jobs for the Future (JFF) drives transformation of the U.S. education and workforce systems to achieve equitable economic advancement for all. Seeing that millions of people are unfairly shut out of quality jobs and the chance for a better life, our goal is to align education, workforce, and employment changemakers toward a shared North Star: In 10 years, 75 million people facing systemic barriers to advancement will work in quality jobs.  

To achieve that goal, we design solutions, scale best practices, influence policy and action, and invest in innovation. With a staff of more than 300 people across the country working remotely and in offices in Boston (headquarters), Washington, DC, and Oakland, California, we operate at the national, state, and local levels, forging deep partnerships with employers, investors, entrepreneurs, policymakers, and education and workforce development providers to break down barriers and reimagine what’s possible.   

We’re on a path of ongoing growth and expanding impact. We have an operating budget of $105 million, and we’re funded by dozens of leading government agencies, foundations, and corporations. Learn more about JFF and join us as we build a future that works—for everyone.  

DEIBW at JFF  

Diversity, equity, inclusion, belonging, and well-being (DEIBW) are core to JFF’s North Star and mission. We employ and build diverse teams across race, ethnicity, sex, gender identity and expression, age, and lived experiences and are constantly working toward ensuring these differences are celebrated and included. We aim to cultivate a culture that centers the overall care, well-being, and success of the employee through flexible work hours, balanced workloads, professional development, and equitable career advancement opportunities. Learn more about what DEIBW looks like in practice at JFF. 

We seek to invest in and learn from those who represent the communities we serve, particularly individuals from populations who have been explicitly or implicitly excluded from the workforce. Knowing its importance to the success of our work and the engagement of our staff members, we aspire to attract and retain a diverse team and welcome people of all backgrounds to apply to our open roles. JFF is a fair chance employer and in alignment to our North Star, we strongly encourage individuals whose highest level of education attained is less than a 4-year degree; People of Color; and people with records to apply. 

About the Position 

The Coordinator role is an opportunity to contribute to JFF’s important work across the People & Culture (P&C) Team while working in an equity-centered, innovative, and mission-driven environment. Reporting to the Director, People Operations, the Coordinator will be responsible for administrative, scheduling, and team coordination support. This individual will have the opportunity to operate across the P&C Team, collaborating on tasks with members of the People Operations, Talent Acquisition, and Diversity, Equity, Inclusion, Belonging & Wellbeing (DEIBW) teams.  

The ideal candidate will be highly organized, curious, able to manage up, and interested in learning new systems and processes. This is a compelling opportunity for a detail-oriented problem solver who is interested in gaining more experience related to operations and administrative support within a People & Culture function.  

What You'll Do  

Support the successful day-to-day functioning of People & Culture (P&C) tasks and operations 

• Provide scheduling support for the Vice President, P&C (e.g. internal meetings, conference calls and appointments as needed) 
• Act as the Hiring Coordinator for various hiring processes throughout the organization, providing critical support to hiring teams and the Talent Acquisition team by liaising and scheduling interviews with candidates advancing throughout the hiring process 
• Collaborate with the Talent Acquisition team to post job descriptions on internal and external job boards and send out offer letters to potential new hires 
• Collaborate with the People Operations team to conduct employment verifications and support the new hire pre-boarding/onboarding process 
• Work collaboratively with JFF’s Finance Team to submit all invoices, progress reports, expense reports and AMEX reconciliations in a timely manner using Oracle NetSuite 
• Identify opportunities to streamline current processes in collaboration with P&C colleagues 

Ensure strong internal and external communications and collaboration 

• Quickly build trust and rapport with colleagues and effectively liaise across the P&C team and JFF’s Business Operations teams (JFF’s Finance, Marketing and Communications, Contracts, and IT teams)  
• Build and maintain effective communication with internal and external audiences by representing JFF and stewarding our culture and values 
• Collaborate with P&C colleagues to send out newsletters 
• Support cross-team and/or cross-organization collaboration by maintaining team or project files and tasks on SharePoint, Asana, Greenhouse and other collaborative spaces  
• Work jointly with the People Operations team to manage calendaring all-staff holidays and closures as well as P&C colleagues' birthdays and employment anniversaries 
• Collaborate with peer Coordinators and Executive Assistants across the organization to ensure efficient, comprehensive support to senior leaders and completion of shared role responsibilities 

Who You Are  

The qualifications listed within the job description are intended as a guide and we do not expect candidates to bring all experiences and skills listed. Research supports that self-selecting out of potential professional opportunities is particularly common among individuals with identities that are marginalized in professional spaces. So, if you believe that you can meet the overall expectations of the position, we encourage you to apply so that we have an opportunity to learn more about you and the unique strengths you would bring to the work. 

• You have an interest in learning about/growing within a P&C function and supporting teams through administrative and/or operations activities, potentially with relevant experience from your prior full-time work, part-time work, and/or internships (Coordinators at JFF typically bring up to 3 years of prior professional experience through a combination of full-time, part-time, internship, and/or freelance positions)  
• You are a curious learner who is eager to leverage feedback, training, and professional development opportunities to continuously improve your work 
• You are highly organized and can manage multiple tasks with competing deadlines with the ability to prioritize your workload, and can deliver quality work that supports you and your team’s ambitious goals 
• You are skilled at communicating clearly, respectfully, and accurately both verbally and in writing 
• You know how to listen attentively and seek out relevant information in order to inform your work and respond effectively to the needs of others 
• You hold exceptionally high standards for confidentiality and know when, who and how to share sensitive information 
• You can quickly adapt to utilizing systems and tools to improve and accomplish your tasks and are willing to learn new technologies and tools (e.g., SharePoint, Asana, Greenhouse, Oracle, NetSuite etc.)   
• You demonstrate sound judgement in your decision-making and problem-solving 
• You possess high energy and passion for JFF’s mission and North Star, and the ability to apply JFF’s core values to all areas of your work    
• You are energized by stewarding JFF’s DEIBW values and practices within your day-to-day work, including embracing the differences and celebrating the diversity that each individual brings to JFF  
• You value building positive and collaborative relationships with others, including people whose identities and backgrounds differ from your own 

What We Offer  

At JFF, we’re fueled by the desire to create a world where everyone has equal opportunity for economic advancement. Our team works hard to push the boundaries of what is possible, and in return, we provide a gratifying work experience, competitive salaries, and a comprehensive benefits program that includes flexibility and choice as core values in order to support people wherever they are in their lives and careers.  

JFF has offices in Boston, Oakland, and Washington, DC; employees are welcome to use JFF office space to work in-person or hybrid, or completely remote. To improve the employee experience and promote productivity while working remotely, JFF offers an annual home office stipend to all regular full-time and part-time employees. In addition, new employees receive office equipment as needed.   

The hiring range for this role is $64,000-$70,000 annually, in alignment to JFF’s Coordinator salary band and our compensation philosophy. Starting salaries for new hires will be determined based on a combination of the new hire’s relevant experience and market demands.  

To Apply  

We are accepting applications through May 15th, 2024, at 12pm EST. Applications submitted by that date will be reviewed and candidates will receive updates on their candidacy by the week of May 20th, 2024.  

At JFF, we’re also committed to accessibility and want to ensure that everyone, including people with disabilities, can fully access and engage with our application and hiring process. If you are unable to complete this application due to a disability and/or have specific access/accommodation needs in order to fully participate in our hiring process, please contact us at hiringaccommodations@jff.org. 

Positions at JFF are not eligible for employer-visa sponsorship or open to F-1 student visa holders.  

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