Content Designer

One’s mission is simple - to help customers achieve financial progress. We’re doing this by creating simple solutions to help our customers save, spend, borrow, and grow their money – all in one place.

The U.S. consumer today deserves better. Millions of Americans today can’t access credit, build savings or wealth, and are left to manage their financial lives through multiple disconnected apps. Almost a quarter of U.S. adults are unbanked or underbanked and roughly 80% of fintech users rely on multiple accounts to manage their finances.

What makes us unique? We are backed by a preeminent fintech investor (Ribbit) and the world’s largest retailer (Walmart), maintain the speed and independence of a startup, and employ a strong (and growing) collection of world-class talent.

There’s never been a better moment to build a business that helps people achieve financial progress. Come build with us!

We’re looking for an experienced UX Writer/Content Designer to join us on our mission to help people achieve financial progress. You’ll join the Design Team as its second UX Writer, reporting to the UX Writing Lead. 

You’ll work alongside other designers, collaborate with cross-functional partners, and shape UX writing practices at One. The ideal candidate is highly collaborative, organized and self-directed, and able to effectively prioritize and respond to the shifting needs of the team. 

This role is responsible for: 

• Writing clear, consistent, and cohesive in-product copy (flows, interface language, information architecture, terminology, and more)

• Crafting UX writing resources and practices to help everyone write and work more efficiently

• Applying systems thinking to the product, whether it’s defining extensible messaging patterns or conducting audits of existing experiences

• Working across the studio with other designers and creatives to develop, refine, and iterate on new and existing experiences

• Collaborating with cross-functional partners to ship high-quality work on time

• Seeking feedback on your work and building consensus with partners and stakeholders on content recommendations

• Additional duties as assigned by your manager

• 5–10 years of experience

• An act-like-an-owner mentality. We have a bias toward taking action.

• Excellent writing and editing skills 

• A track record of going beyond words to shape interaction design and overall UX 

• Demonstrated experience building relationships and collaborating with cross-functional partners and stakeholders 

• Proven ability balancing multiple priorities and delivering high-quality work in fast-paced, ever-evolving environments

The estimated annual base salary for this position ranges from $135,000 - $150,000. Pay is generally based upon the level, complexity, responsibility, and job duties / requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience.  If you are selected for an interview, please feel welcome to speak to a Talent Partner about our compensation philosophy and other available benefits.

• Competitive cash

• Benefits effective on day one 

• Early access to a high potential, high growth fintech

• Generous stock option packages in an early-stage startup

• Remote friendly (anywhere in the US) and office friendly - you pick the schedule

• Flexible time off programs - vacation, sick, paid parental leave, and paid caregiver leave

• 401(k) plan with match

In order to thoughtfully scale the company and avoid downstream inequities, we’ve adopted a flat titling structure at One. Though we may occasionally post a role externally with a prefix such as “Senior” to reflect the external level of the position, we do not use prefixes in titles like that internally unless in a position which manages a team. Internal titles typically include your specific functional responsibility, such as engineering, product management or sales, and often include additional descriptors to ensure clarity of role and placement within our organization (i.e. “Engineer, Platform”, “Sales, Business Development” or “Manager, Talent”). Employees are paid commensurate with their experience and the internal level within One.

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@one.app.

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