Community Manager

• Community Leadership: Be the face of IOV Labs within our community, engaging with members, answering questions, and fostering a sense of belonging. 

• Ambassador Program: Manage and grow our Ambassador Program, empowering advocates who share our vision.

• Media & Influencer Relations: Assist in building and maintaining relationships with media outlets and influencers in the blockchain and Web3 space

• Online Events: Work alongside the social media strategist to manage, coordinate and host Twitter spaces, community calls, livestreams, webinars and more. 

• Community Support: Work with internal team members and ambassadors to find ways to make sure we are providing rapid responses to community enquiries from users and developers 

• Audience Insights: Identify, build and cultivate key relationships with members of our community and source actionable insights back to eng/product/partnerships teams.

• Ownership of Reporting: Measure and report on the success of community growth, support, and engagement initiatives with qualitative and quantitative insights.

• Be responsible for the growth and maintenance of our relationships with influencers and KOL’s

• Develop a strategic community growth plan with monthly and quarterly KPIs and OKRs 

• Constantly learn, research, and experiment on how to do community building better

• Work closely together with the wider marketing team to support cross channel campaigns, activating our ambsassadors, influencers and community to drive real impact on our north start metrics.  

• Establish and document formalized workflows, source best-in-class community management tools and develop a long term vision for the growth of the community management function. 

• Bachelor's degree in Marketing, Business, or a related field

• 5+ years of experience in marketing or digital marketing, preferably in the tech or blockchain industry 

• Strong written and verbal Spanish and English language skills 

• Solid understanding of crypto and blockchain

• Experience growing and managing online communities

• Experience with online and offline event planning and execution

• A deep understanding of blockchain, and specifically Ethereum and DeFi, is a must

• A deep understanding of crypto consumers and what motivates them online

• You have 3+ years in a community management role, with a track record of growing crypto communities.

• You have a genuine interest in blockchain and web3 technologies, or prior experience in decentralized governance solutions, LegalTech, or FinTech and are ideologically aligned with open governance and decentralization.

• Ability to work effectively and autonomously in a distributed team environment, spanning multiple time zones and geographies.

• Our purpose is to... build a more decentralized world, for a freer and fairer future.

• Our vision is… a safe and equitable global financial system that enables everyone to participate and prosper.

• We’re on a mission to… provide the next generation of fintech innovators with the decentralized tools and technology to build a new global economy.

• Competitive salary and bonus

• 100% remote working (contractor) from anywhere in the world

• Possibility to work at your nearest WeWork space

• Flexible working hours. You’re free to work however you work best

• Paid holidays and personal leave days

• Opportunity to work with state of art technology in a challenging and unique project

• Internationally diverse and dynamic team with a clear vision and strategy

• Training programs to learn everything about the crypto world

• Weekly scientific moments by our Research & Innovation team to learn about technology, challenges, and solutions in the blockchain world

• Language courses: English or Spanish 

• Employee assistance program offering legal, financial, family, psychological, and wellness counseling for you and your family

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