Commercial Contracts and Legal Operations Manager

Introduction to Demandbase: 

Demandbase is the Smarter GTM™ company for B2B brands. We help B2B companies hit their revenue goals using fewer resources. How? By aligning their sales and marketing teams around a combination of their data, our data, and artificial intelligence — what we call Account Intelligence — so they can identify, engage, and focus their time and money on the accounts most likely to buy. 

As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, Seattle, and India, as well as a team in the UK, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area including, “Best Workplaces for Millennials” and “Best Workplaces for Parents”!

We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Role: 

As the Commercial Contracts and Operations Manager, you will be a key member of Demandbase’s legal team focusing on a wide range of commercial contracts as well as assisting with the legal operations function. This person will have an important role in improving the overall operational efficiency of the legal team, and will have the freedom to identify key areas of improvement for the Legal team and tackle them.

Primarily, you will work closely with the commercial legal team to draft, analyze, negotiate, and complete complex commercial transactions with the company’s enterprise customers, vendors, and strategic partners, including MSAs, DPAs, order forms, procurement and partnership agreements. You will also have the freedom to propose and develop scalable solutions to improve contracting efficiency through existing tooling (we use Ironclad as our CLM) but also through native solutions like improved playbooks and guidelines. You will thrive in this role if you have strong project management skills, have experience working cross functionally with product, sales, finance and other counterparts and are a highly organized and self-motivated individual.

This is an opportunity to make a high-impact contribution to a fast paced organization in the B2B GTM space.This position reports to the VP of Commercial Legal.

The base compensation range for this position is: $100,000 - $140,000

What you’ll be doing:

• Negotiate and draft a wide variety of commercial agreements, with the ability to capture complex legal and business concepts in a clear, concise, and easy-to-understand manner
• Act as one of the key touch points for commercial agreements, order forms, amendments etc for a small but mighty legal team
• Collaborate closely with partners in Sales and Finance to support go-to-market efforts and foster strong relationships
• Coordinate with cross-functional teams during contract review, acting as a key contact for the legal department by providing guidance on commonly requested edits, non-standard terms, policies, questions, etc
• Work with SaleOps to improve usage of Demandbase’s contract lifecycle management tool, Ironclad CLM
• Play a pivotal role in increasing our efficiency through technology and process-building.
• Support the evaluation, implementation, and ongoing use of new tools and products.

What we’re looking for:

• 4-5 years of experience as a Contracts Manager or similar role
• Experience supporting GTM/Sales organizations in complex requests for legal support 
• Experience using commercial contracting tools (Salesforce, Ironclad, Google Suite, Microsoft office Suite, Adobe)
• A passion for legal technology and experience building and implementing processes
• Excellent project management and operational skills - you make things happen!
• An ethical team player who’s hard-working and proactive
• Excellent attention to detail, organization, and time management
• Exceptional communication and interpersonal skills
• Should be comfortable managing concurrent projects and working with tight deadlines in a fast-paced environment
• Self motivation and the ability and desire to work independently.

Other experience helpful in this role:

• Experience working with Ironclad CLM
• Experience working in a high growth technology company
• Working with project management or other task management software to help analyze data to make data driven decisions

Benefits:

Our benefits include options for up to 100% paid Medical and Vision premiums for employees, flexible PTO policy, no internal meeting Fridays, Modern Health mental wellness platform, and 11 paid holidays and 2 additional weeks where all Demandbase employees take off (the week of July 4th and the week of Thanksgiving). Plus 401(k), short-term/long-term disability, life insurance, and all those good things.

Our Commitment to Diversity, Equity, and Inclusion at Demandbase

At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true diversity and inclusion require ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.

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