Client Partner

Client Partner - Advanced Project Manager 

Who We Are

The Pattern Data platform was created for the rapid analysis of thousands of medical records. Fueled by AI, our platform efficiently reviews and categorizes documents at a speed 10 times faster, significantly reducing validation time by highlighting pertinent information crucial for litigation in medical analysis and personal injury cases. Our platform has been successfully implemented in major national settlements to process, adjudicate, and value claims.

At Pattern, our team is built on a foundation of innovation, integrity, and collaboration—values that consistently deliver excellence to our clients. We’re looking for a Client Partner to join our growing team.

As a Client Partner, you will be at the forefront of managing complex mass tort and class action settlement programs. Your role goes beyond traditional project management; you will serve as a strategic liaison between our firm and our clients, ensuring seamless execution of settlement initiatives while fostering strong relationships with key stakeholders. This position demands a deep understanding of legal processes, exceptional organizational skills, and the ability to navigate multifaceted projects with agility and precision.

What You’ll Do

• Partner closely with attorneys, subject matter experts, and cross-functional teams to conceptualize, strategize, and execute settlement programs that meet the objectives of our clients and adhere to legal standards and regulations.
• Lead the development and implementation of comprehensive project plans, meticulously tracking goals, tasks, and dependencies to ensure the timely and effective progress of settlement programs.
• Serve as the primary point of contact for clients and stakeholders, fostering transparent communication, addressing concerns, and proactively resolving obstacles to ensure alignment and satisfaction throughout the project lifecycle.
• Efficiently manage time and priorities across multiple projects, adeptly balancing competing demands and shifting priorities to drive forward progress and meet deadlines.
• Author and review critical documents, including correspondence to program participants, legal counsel, and the court, as well as comprehensive protocols and procedures tailored to each settlement program. Prepare detailed reports for internal executive leadership and clients, providing insights into program performance and outcomes.
• Provide comprehensive support to internal executives overseeing settlement programs, offering strategic guidance, facilitating decision-making, and ensuring seamless execution of program objectives.
• Proactively identify opportunities for process optimization and efficiency enhancements, leveraging insights from program performance and stakeholder feedback to drive continuous improvement initiatives.

What You’ll Have

• Bachelor's degree or equivalent work experience in the legal field, with a comprehensive understanding of mass tort and class action settlement programs and related legal processes.
• 5+ years of hands-on experience managing complex mass tort and class action settlement programs, showcasing a proven track record of success in delivering results amidst challenging legal landscapes.
• Advanced proficiency in Excel, including pivot tables, data sorting, and filtering capabilities, enabling you to extract actionable insights and drive informed decision-making.
• Exceptional verbal and written communication skills to effectively liaise with clients, legal counsel, and internal stakeholders with clarity and professionalism.
• Thrive in a fast-paced, dynamic environment, demonstrating the ability to work autonomously and collaboratively as part of a cross-functional team to achieve collective goals and deliver exceptional outcomes.
• Previous experience as a paralegal or in a legal support role is plus.

Ready to meet us?

Please apply directly through our website or Linkedin. We are excited to hear from you!

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