Change Management Specialist

• Developing plans associated with transition management, implementation of major initiatives, communications associated with major initiatives, risk assessment, and organizational transformation and culture change.

• Completing change management assessments and change management strategy.

• Identifying and managing anticipated resistance.

• Creating actionable deliverables, such as a communication plan, roadmap, coaching plan, training plan, or resistance management plan; supporting and engaging senior leaders.

• Supporting organizational design and definition of roles and responsibilities.

• Integrating change management activities into project plan and evaluating and ensuring user readiness.

• Managing stakeholders.

• Tracking and reporting issues.

• Defining and measuring success metrics and monitoring change progress.

• Experience leading change management, communications, and training efforts related to a major enterprise modernization effort.

• Experience with building out a project schedule related to change management, document management, communication, and training activities.

• Experience with developing and managing change management/communications artifacts (eblasts, brochures, posters, video scripts, etc.) development and related activities.

• Experience with developing training materials and delivering training to a diverse user community in a virtual environment.

• Experience with leading the efforts to develop, document and drive the activities around creating and managing the Standard Operation Procedures (SOPs) associated with our client operations.

• Apply change management, communications, and training methodologies and principles to support a large and diverse user community.

• Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.

• May provide daily supervision and direction to other communications, change management, and training resources.

• Master’s degree

• 2 years of experience supporting large Healthcare or Clinical Research organization

• Prosci Certification

• The ability to obtain a Public Trust Clearance

• Experience and knowledge of change management, communications, and training principles, methodologies, and tools.

• Effective project management skills, including a demonstrated ability to manage and track multiple projects simultaneously.

• Ability to interface well with end-users and client stakeholders across the organization.

• Strong analytical, oral, and written communication skills, as well as the ability to quickly establish rapport with stakeholders and SMEs to provide high-quality of service. 

• Self-starter able to work independently and within a team.

• Excellent communication skills (written/verbal).

• Preferred VA experience

• Preferred experience applying Prosci concepts in health research environment.

• Health, dental, and vision plans

• Optional FSA

• Safe Harbor 401(k) with employer contributions 100% vested from day 1

• Paid time off and 11 paid holidays

• No cost group term life/AD&D plan, and optional supplemental coverage

• Pet insurance

• Monthly phone and internet stipend

• Tuition and training reimbursement

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