Business Analyst, Manager

CNSI and Kepro are now Acentra Health!  Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

 We currently looking for an experienced Business Analyst Manager to join our government program!

The Business Analyst Manager is responsible for leading a team of Business Analysts in analyzing business problems, identifying gaps, and developing technical solutions for complex information systems of government state healthcare programs.

You will lead a team managing requirement and design scope, determining appropriate methods on potential assignments, and serving as a bridge between information technology teams and the client through all project phases; provide day-to-day direction to direct reports to ensure that requirements and design are delivered on schedule.

*Position can work remotely or in Lacey, WA office hybrid. Candidates located in Olympia, WA area preferred

Responsibilities

• Direct and coordinate business analysis activities throughout the implementation and or operations phases of a program. Confer with Project Managers and staff to explain program and individual responsibilities for functions and phases of a program
• Manage, lead, and mentor a BA team (typically 5-8 employees) concurrently
• Elicit requirements working with clients and stakeholders
• Presents technical solutions, lead client demos and presentations and oversees JAD sessions
• Direct, manage, plan, and develop methods and procedures for implementing requirements and design activities
• Acts as a liaison between the client and the technology teams
• Manage requirements and design risk, including pre-project preparations for requirement elicitation, design solutions and customer sign-off, and design documentation delivery
• Oversee, implement, maintain, and report business analysis metrics throughout the implementation and or operations phases of a program
• Lead team in applying in-depth healthcare Claims and encounters, Member Eligibility & Enrollment, or Managed Care domain knowledge to review and analyze systems problems
• Escalate issues and risks to management/stakeholders and assist in developing solutions
• Acts as the requirements subject matter expert and supports requirements change management
• Identifies areas for process improvement to improve quality and optimize cost
• Keeps abreast of new technology and market developments (including federal regulations)

Required Qualifications/Experience

• Bachelor’s degree with 10+ years of experience as related to responsibilities, or equivalent related job experience
• 7+ years of business analysis and design experience in the healthcare domain, ideally on large complex projects, with government healthcare domain knowledge (i.e.: Medicaid, Medicare, claims processing, enrollment systems, or related healthcare)
• 2+ years of managerial and leadership experience, including the ability to coach, mentor, and achieve goals
• Proven record of leading and facilitating JAD requirements design sessions, and presentations
• Experience in requirements elicitation, Systems Development Life Cycle (SDLC) and requirements management life cycle
• Demonstrated experience with MS Office Suite
• Experience with Jira, Teams, SharePoint, Visio preferred

Why us? 

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. 

 We do this through our people. 

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. 

 Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.  

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

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