Bilingual Human Resources Coordinator (Hybrid)

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.

Guided by our values – We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence – we are building on our 28-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep partner.

We’re looking for a Bilingual Human Resources Coordinator to join our growing company and play a key role in our customer experience by ensuring each purchase ends in a smile!

As a member of our Human Resources team, you will join us supporting our exciting and growing business through key partnerships.  The Bilingual Human Resources Coordinator will provide support to Management and Associates in Quebec, Eastern Ontario and Atlantic provinces.   The position will entail a strong focus on employee relations in addition to HR Administration and working on various HR project initiatives.

In this role you will:

• Provide support to various departments with employee relations.
• Provide support to the Regional HR Manager with handling employee/labor relations, health & safety, roll-out of any HR programs/initiatives, ad-hoc reports, etc…
• Provide administrative support such as initiating any Associate changes into the HRIS System such as promotions/transfers, leaves, wage adjustments and liaising with payroll to ensure that changes are reflected accurately.
• Maintain all Associate files in our HRIS system while ensuring data integrity.
• Manage the HR Email Inbox on a regular basis and respond or escalate any inquiries as required in a timely manner.
• Collaborate closely with the broader HR team to ensure successful implementation of HR initiatives such as Associate Engagement.
• Identify opportunities and propose solutions for continuous improvement relating to HR initiatives, policies, recruitment strategies and HR effectiveness.
• Update and maintain the HR section of the company Intranet (SharePoint) site.
• Co-Chair and/or participate with the region’s Joint Health and Safety Committee.

The Qualifications and Experience we like to see:

• Bachelor Degree or College Diploma in Human Resource Management, Business Administration or a related field; completed or working towards CHRP/CHRL designation is an asset.
• 1 to 3 years of progressive previous HR experience preferred. Ideally in retail or distribution environment with a strong focus on employee relations;
• Experience in a unionized environment would be an asset.
• Strong analytical skills with the ability to multi-task, prioritize, handle competing priorities and deadlines, and work well under pressure in a fast paced, high volume environment.
• Must have excellent interpersonal and communications skills with proven ability to build and maintain strong relationships at all levels of the organization.
• Attention to detail, organizational and time management skills, and ability to work independently as well as within a team.
• Good judgement, strong decision-making, problem-solving skills, and negotiation skills.
• Proficient skills in Microsoft Excel, Word, PowerPoint, and Outlook.
• Experience working with an HRIS
• Bilingual in English and French written/spoken is required.

Why members of our HR team love working at Sleep Country Canada/Dormez-vous?:

• This is not a job but a CAREER with opportunities for growth and advancement
• Diverse and inclusive work environment
• We will invest in you and provide extensive training, mentoring and continuous development
• Access to our in-house learning platform with over 16,000 digital courses taught by industry experts in a variety of languages
• Full medical, dental benefits and a Deferred Profit Sharing Program
• Annual Wellness Credit for any products/services that improve your health and well-being, ie., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
• Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
• Maternity/Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice
• Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)

At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

About Sleep Country Canada/Dormez-vous?

Sleep Country is Canada’s leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep.  Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez-vous, Endy, Hush, Silk & Snow and most recently acquired, Casper Canada.  The Company has omnichannel and ecommerce operations including 289 corporate-owned stores and 20 distribution centers warehouses across Canada.  Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people.  For more information about Sleep Country, please visit www.sleepcountry.ca.

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