rocketship

USA

Posted on: 14 May 2024

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Benefits Associate

Rocketship Public Schools is a network of elementary schools serving primarily socioeconomically disadvantaged students so that we can meet our mission of eliminating the achievement gap in our lifetimes. We are hiring outstanding School Leaders in the Bay Area, Nashville, Milwaukee, and Washington, D.C. for the 2019-2020 school year.

At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential. And it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community.

Position Description

Reporting to the Benefits Manager, the Benefits Associate will be responsible for delivering benefit program support to employees. They will be the go-to person for both new hires and long-standing employees looking to make the most out of Rocketship’s benefits. They will provide guidance and address employee inquiries, as well as serve as the primary liaison with third-party benefits vendors. They will work closely with all HR team members to ensure an excellent employee experience.

This position is remote, but candidates must live in one of our five regions: Bay Area, CA; Nashville, TN; Fort Worth, Texas; Milwaukee, WI; or Washington, DC.

Essential Functions

Communications & Employee Support

Communications & Employee Support
Serve as the primary point of contact for employee benefits support, including new hire enrollments, employee changes and life events, and general benefits inquiries
Regularly hold office hours and meet one-on-one with staff as needed
Prepare announcements, presentations, and internal employee communications related to Rocketship benefits
Support the annual Total Rewards Statement distribution to staff
Manage day-to-day operations of our employee ticketing system

Data & Systems

Input and maintain benefits-related data to ensure accuracy, identify and resolve any issues, and track trends; perform periodic data quality checks
Create and maintain custom reports for various benefit reviews and compliance requests
Submit data and reports to internal teammates and third party vendors as needed
Continually update and strengthen existing systems and processes

Benefits Administration

Maintain a strong working relationship with all third party vendors
Work with vendors to quickly resolve employee issues
Support the open enrollment process and employee communications
Support the processing of documentation as needed, ensuring all required documents and data are updated appropriately in Rocketship systems
Support the Benefits Manager with policy creation
Collaborate with other members of the HR team to drive recruitment and retention strategies through the deployment of benefits programs that support the organization’s competitive employee value proposition
Maintain employee confidence by keeping benefit information confidential
Keep apprised of employee benefit best practices by researching industry and employment trends and tracking legislation
Perform other duties as assigned

Required Qualifications

H.S. diploma or equivalent
High level of accuracy and attention to detail
Strong time management and organizational skills
Strong verbal and written communication
Customer-service orientation
Solutions-oriented
Continuous learner who can quickly understand and apply Rocketship policies
Commitment to Rocketship’s mission and a belief that all students can achieve success

Preferred Qualifications:

Associate’s or Bachelor’s degree in human resources, business, finance, social sciences, or related field
2 years of relevant experience involving benefits support and administration and/or human resources
Familiarity with Workday or similar HRIS

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.

Compensation:

Commensurate with qualifications and experience, plus excellent health and welfare benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.

Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy and here for our Title IX Policy. For questions, concerns, or complaints, please contact Equity/Discrimination Title IX Compliance Officer, Kenzie Kilb. Email: kkilb@rsed.org. Address: 350 Twin Dolphin Drive, Suite 109, Redwood City, CA 94065. Phone: 877-806-0920 ext. 115.