Pagerduty

USA

Posted on: 14 August 2023

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Automation Sales Specialist

East Coast Sales - Automation

PagerDuty is seeking an Automation Sales Specialist for our Enterprise Account Executive Team to join our diverse, customer-focused sales team! As a Automation Specialist Account Executive, you will own and drive the account strategy in partnership with the Account Manager to identify and bring to closure PagerDuty product and service opportunities. This role is responsible for driving all automation revenue and activity within the assigned territory and we need a specialist account executive who can generate net new business and ensure that our strategic accounts are successful.

In the spirit of PagerDuty's value of "Championing the Customer," you will be responsible for providing the best possible sales experience for our customers by identifying gaps in a customer's environment and translating those needs into business-oriented solutions. We need you to bring you meaningful software industry experience in areas such as multi-product modern SaaS platforms, enterprise or infrastructure management, application development and management, security, and analytics.

Responsibilities

Lead a cross-functional account team in the development and execution of detailed account plans/strategies to grow existing relationships AND secure new logo customers (e.g., Marketing, Solution Consulting, Customer Success, Business Value, ISRs, BDRs, and partner teams).
Maintain focus on identifying gaps in a customer's environment and develop a business-oriented point of view that compels them to act to solve for it.
Generate revenue by selling, managing, and developing existing client relationships.
Prioritize opportunities and coordinate your internal team to provide the best customer experience and ensure 100% satisfaction.
Use PagerDuty sales methodology and processes optimally for all lead management and sales forecasting, and meet and exceed monthly, quarterly, and annual quotas.
Foster and accelerate strong ecosystem partner relationships to expand market coverage, awareness, and penetration within your territory

Basic Qualifications:

6+ years experience of software sales experience, with proven success selling to IT Operations and Engineering
Experience leading clients to decisions using a consultative sales approach in a multi-product, complex software environment.
Be available on East Coast scheduling to meet with and travel to clients, and collaborate with internal teams
Ability to qualify, execute, and close business opportunities under minimum guidance, and strong presentation, verbal and written communication skills .

Preferred Qualifications:

Advanced knowledge of DevOps
Strong technical acumen, knowledge of engineering culture, and the ability to relate to the customer
BS/BA Degree or higher or proven relevant work exp preferred

The base salary range for this position is 126,000 - 193,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible environment. Find balance with remote working, while also enjoying ample opportunities for in-person and virtual connection with your fellow Dutonians.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

Champion the Customer | Put users first to design great products and experiences.
Run Together | Build strong teams that amplify our impact on users.
Take the Lead | Disrupt and invent to be the first choice for users.
Ack + Own | Take ownership and action to deliver more efficiently to users.
Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.

Your package may include:

Competitive salary and company equity
Comprehensive benefits package from day one
Flexible work arrangements
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
Generous paid vacation time
Paid holidays and sick leave
Paid volunteer time off - 20 hours per year
Bi-annual company-wide hack weeks
Mental wellness programs
Dutonian Wellness Days & Midyear Wellness Week - scheduled company-wide paid days off in addition to PTO and scheduled holidays
HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a better digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, two-thirds of the PagerDuty board is classified as non-white, with women making up nearly half of all board members. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Place to Work for Women, and a top rated product on TrustRadius and G2.

Go behind-the-scenes @pagerdutylife on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.