Included Health

Worldwide

Posted on: 23 October 2023

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Associate HR Business Partner

We are excited to bring on an additional talented and motivated Associate HR Business Partner (HRBP) to partner closely with our Care team business leaders and drive the achievement of business objectives through exceptional people practices. The Associate HRBP will advise on team structure, function-specific learning and development, performance and development processes, and application of company-wide HR practices to meet specific team needs. Specifically, this role will support our Care team and report to the Director, Talent Management .

An ideal candidate will exhibit business savvy, emotional intelligence, initiative, strategic thinking, creativity, a drive for continuous learning and has operated in the past as an extension of the leaders they support. This role is critical in helping us to build, manage and support high-impact HR business practices as we scale our company operations and grow our Team.

Responsibilities:

Be a partner to the Care team organization (large non-exempt population), proactively working with leaders to build and execute on talent and workforce plans that deliver business results

Provide employee relations support to assist employees and leaders in resolving issues

Support and administer leave programs (e.g., paid time off, medical leave) for the Care team organization, ensuring compliance with company policies and legal requirements

Partner with the HR People Analytics team to identify and interpret trends in data sets to ensure our processes and systems address Care team themes and opportunities for education, scale, and efficiency

Develop and sustain a true understanding of our business and “connect the dots” between our business strategy and people strategy

Build program infrastructure for repeatable Employee Experience processes and thought partnership for continuous improvement and innovation

Assess leadership and employee development needs, make recommendations, and implement appropriate solutions

Partner with Care Team leaders for efficient Workforce & Org Planning

Provide appropriate coaching and development feedback to leaders and employees

Partner with the broader TAO team to design, communicate and implement core HR systems and initiatives, from change management to goal-setting to engagement surveys, taking lead ownership for these processes related to assigned client teams

Become a champion of our values and steward of our culture, striving to make Included Health a great environment for people to do their best work

Qualifications:

BA/BS degree or equivalent related experience

3 - 5+ years of HR Business Partner experience or other relevant work experience

Experience directly supporting high volume and large non-exempt teams and leaders

Strong experience with employee relations issues

Strong understanding and experience with leaves of absence, workplace accommodations, and wage-and-hour issues

Demonstrated success in supporting a fast-paced, and remote-first distributed workforce

Strategic and empathetic thinker, quick to recognize business challenges and their real and potential impact on employees

Perceptive and thoughtful in identifying issues and developing appropriate solutions

Strong interpersonal skills, ability to build trusted relationships and provide effective coaching

Ability to keep information confidential and handle sensitive issues with empathy and strong judgment

Initiative and enthusiasm to consistently and positively contribute in a fast-paced work environment

Effective written and verbal communication skills, with an emphasis on tact and diplomacy

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.