OKX

Lagos, Lagos, Nigeria

Posted on: 17 November 2023

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Africa Community Manager

Who We Are

At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.

We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!

What You’ll Be Doing

Grow the local online and offline OKX Africa community by building a new user conversion strategy.
Monitor community sentiment and address issues promptly, maintaining a constructive community environment
Develop and implement effective/creative strategic content plans in the Africa region, including the strategy for social media, affiliate marketing and email campaigns
Expand growth channels and traffic, and promote brand activities
Oversee the quality of content executed via owned OKX Africa regional channels
Drive interactions in the local OKX forums, instant messaging platforms, and chat groups with the community to increase positive engagement.
Collaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems affecting the Africa community
Coordinate AMAs, webinars and offline events

What We Look For In You

Excellent professional English spoken and written skills
Proven track record in managing communities, online and offline initiatives in the Africa region
Previous experience with key social media channels (Twitter, Telegram, Discord)
Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures
Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible
Ability to Multitask with great time management skills
Self-driven and strong sense of ownership

Nice to Have

Experience working across time zones and cross-cultural teams
Bonus points if you have previously worked at a crypto exchange!
Passionate about blockchain technology and the crypto payments space

Perks & Benefits

Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
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