Accounting Product Manager

We’re looking for an outstanding Accounting Product Manager to help us take our accounting product to the next level. We are seeking an individual who is an excellent listener and communicator, who can prioritize needs from a variety of sources and keep all stakeholders informed. You will need to work well on your own, but also be great at collaborating with others and be highly organized.

We want someone who is intellectually curious, adapts quickly to new problems and has proven they can solve customer issues and create business value. We would also like to see demonstrated persistence and hunger. This is going to be a demanding job, therefore a mindset of growth and learning is key. We’re all here to help and support you, but it’s up to you to get the job done.

We’re a team of driven, conscientious individuals with a clear mission: to make accounting and payroll fast, simple and affordable for millions of American businesses and their accountants.

It’s not enough to have a “good job”. It takes connection, culture, encouragement, growth opportunities, challenges, communication, and so much more to create an environment where people and ideas flourish.

We are Patriot Software; a fully remote company with 175+ employees spread across the United States and a co-working space in Canton, Ohio.

Our search for a new team member always starts by seeking a quality individual who desires to live by our core values:

1. We give more than we take
2. We don’t take shortcuts
3. We lead. We don’t follow
4. We follow the Golden Rule
5. We grow leaders

Interested in learning more? Great! Read on to see if your skills are a match, too.

Requirements

This is not an entry-level position. We’re looking for someone with several years of experience in online software (SaaS) and with a proven record of successful feature/product launches.

Team-wise, we try to make sure our teams have every player necessary to go from whiteboard to web browser. Each team typically has several engineers, quality assurance, a product designer, an engineering manager, and one PM (you). The team is responsible for helping you own the outcomes—not just the output.

Although the day-to-day work of a PM can be fluid depending on what features you’re working on, there are four areas of work that you’ll be responsible for making progress in every single week:

• Developing a deep knowledge of the Customer. All of their issues, pains, desires—how they think. You'll need to talk with customers, understand their underlying problems, and make sure that we're delivering on our promise of simple and intuitive software. You’ll regularly chat with our support/success teams about any chronic customer pain points and ideas to fix them.
• Developing a deep knowledge of the Data. What were the customers doing yesterday? What was the adoption rate of that feature we pushed out last week? You'll need to demonstrate how you can consistently tie ideas and features back to the quantifiable outcome they'll achieve.
• Developing a deep knowledge of the Business. You'll need to have a broad understanding of Patriot Software's business. This means management, sales, marketing, legal, business development, and customer service. You'll also be responsible for developing trusting relationships with each of your stakeholders and ensuring you understand their department's concerns and constraints.
• Developing a deep knowledge of the Industry. What are the trends in our industry? What behaviors from customers can we expect in the next five years? Who are our competitors, what do we do better, and what do we do worse? You'll become one of the experts at our company regarding the market and our place in it.

Please note this is a sample of what you’ll be doing. This job requires you to be able to adapt to change quickly in order to deliver an exceptional customer experience. Your duties, responsibilities, and activities may change at any time with or without notice.

We’re looking for someone with 5+ years of experience in online software (SaaS) and with a proven record of successful feature/product launches. We know it will take a few months to get up to speed with our company and how we do things, however, prior experience working with a software team is a must.

• 5+ years of SaaS product management experience, preferably building and maintaining accounting (or accounting-adjacent) solutions.
  • Or experience in the SaaS PM world and a past life in the Accounting industry
• Working knowledge of software development lifecycles (SDLC) and release management concepts specifically related to cloud (SaaS) software.
• Experience working with software engineering teams required.
• Experience working with design team(s) preferred.
• A proven record of growing products.
• That unique blend of patience and bias for action.
• Demonstrable data analysis, user research, and product vision skills.
• Self-directed and self-motivated “manager of one” mindset.
• Strong interpersonal skills. Empathetic, passionate, and driven. You will need to develop strong relationships with your team, sales, marketing, support, and our customers.
• Open-minded, humble, and a team player.
• Excellent writing skills.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full-time, Direct Hire and 100% Remote role

This position is open to all candidates who legally reside and are eligible to work in the United States. This position is currently not open to applicants in the following locations: Alaska, California, Hawaii, Washington D.C.

Working hours are established by each team and department based on business needs. For this role, core working hours are typically between 10am - 4pm ET, Monday through Friday. Due to the nature of our businesses, we have busy seasons and “right-nows” that occasionally require working outside of core hours.

Patriot is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.

Benefits

We pride ourselves on our company culture and value our employees’ hard work. Aside from the freedom to introduce new ideas or technologies, here are some of the awesome benefits our full-time employees enjoy:

• Paid time off and paid holidays
• Medical, dental, and vision insurance
• Section 125 HSA and FSA accounts
• Benefits starting 1st of the month after hire
• Company-paid life, short-term, and long-term disability insurance
• 401(k) with company match
• Up-to-date hardware and equipment provided
• Flexible scheduling and opportunities for advancement
• Engaging and collaborative company culture
• Education reimbursement

Are you ready to take the next step in your career?

Salary range for this role: $132,000 - $158,000 based on experience.

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