Account Manager

About You:

You have a flair for client communication and an understanding of performance marketing. You are a successful and strategic partner to external clients. You enjoy leading and supporting a team of talented coordinators and employing a rigorous approach to account and project management. You have a robust understanding of creating and monitoring digital media campaigns. You thrive in a culture that is collaborative, analytical and creative.

If this sounds like you, Level Agency is currently seeking an experienced and motivated Account Manager to further their career with our team.

About Us:

At Level, we use the scientific method to drive effective performance marketing campaigns for our clients. Everything from media planning to the ad creative is done with methodical care. Our cross-functional teams use a “Test. Learn. Grow.” framework that allows them to act with urgency and quickly adapt to the ever-changing world of performance marketing. This nimbleness and willingness to rethink what we know leads to better decision-making—and the confidence our clients need to pursue bold ambitions.

Recently ranked on the Inc. 500's Fastest-Growing Private U.S. Companies and one of Pittsburgh's Best Places to Work, Level delivers powerful and comprehensive online solutions including multi-channel digital marketing, search engine optimization, lead generation, website development, ROI reporting, and much more.

Level is an equal opportunity employer, a Military Friendly® partner, and we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the Position:

The Account Manager will join a cross-functional team of performance marketers. This position will drive client success through effective account management and strong project management in the ecommerce and/or B2B vertical. This role will be responsible for managing the internal team of Account Coordinators while working collaboratively with Media and Creative. This role reports to our Account Director. The salary range for this position is $60k-$80k.

We are interested in every qualified candidate who is eligible to work and will perform the work in the United States. We are not able to sponsor visas. 

Your Impact:

• Leadership: You will steer and inspire a dedicated team of 2-3 Account Coordinators, fostering their growth and ensuring optimal performance.
• Data-Driven Decision Making: You will use data and client insights to spearhead impactful marketing campaigns.
• Client Relationship Management: You will elevate our client partnerships by being their go-to advisor, consistently adding value and ensuring their success.

• Accountability: You will champion daily operations, ensuring that workflow is seamless and deliverables consistently exceed standards.
• Collaboration: You will engage actively with various departments, fostering a culture of unity and shared purpose.
• Financial Management: You will guide budgeting and forecasting processes, ensuring fiscal discipline and accountability.
• Strong Data Storyteller: You will artfully weave data into compelling narratives, providing clients with insights that resonate and inform.
• Generative AI: You will embrace the potential of AI, continuously learning and innovating ways it can drive value for our clients.

• Industry Knowledge: You will remain at the forefront of industry shifts, ensuring our strategies and methodologies reflect current best practices.
• Strategic Planning: You will craft and execute visionary project plans each month, consistently aiming to surpass client objectives.

Requirements

• Proven experience in agency roles or high-touch client services.

• Demonstrated expertise in performance-driven paid media strategies and execution.
• Ability to lead, motivate, and inspire a team to achieve its fullest potential.
• Exceptional communication and presentation skills, with a track record of conveying ideas effectively.
• Solid understanding of marketing analytics and its role in driving successful campaigns.
• Proven experience in financial planning, specifically with budgeting and forecasting for marketing campaigns.

• Possesses a coachable and growth-oriented mindset, always eager to learn and adapt in a dynamic environment.
• Outstanding attention to detail, with a proven ability to uphold high standards and hold colleagues accountable for deliverables.

Benefits

• Remote work from anywhere in the US with an internet connection

• Performance reviews every six months
• 401k plan with 3% employer contribution
• 11 annual paid holidays
• 15 PTO days + 1 additional day per year of service
• Summer Fridays

• Great medical benefits including vision and dental
• 20 Days of Paid Parental leave benefit after 1 year of full-time service
• Career advancement opportunities
• Employee appreciation programs

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